Frequently Asked Questions
At Golden Age Caregivers, we know families have questions when starting in-home care. Below you’ll find answers to the most common questions about our services, caregivers, costs, and how to get started — delivered with the personalized attention that defines The Golden Way.
About Golden Age Caregivers
What makes Golden Age Caregivers different?
At Golden Age Caregivers, we don’t simply place caregivers — we provide a fully concierge, family-first care experience. Every client is treated like our own family, with highly personalized care plans, hand-selected caregivers, and 24/7 ongoing support. From the very first call, we handle everything — fast caregiver placement, flexible scheduling, transparent communication, and constant oversight to ensure your loved one receives the highest level of care possible. This full-service, hands-on approach is what we call The Golden Way — compassionate care delivered with speed, professionalism, and true personal attention.
Where do you provide care?
We serve seniors and families throughout South Florida, including Palm Beach, Broward, Miami-Dade, Martin, Indian River, St. Lucie, and surrounding counties. Care is provided wherever your loved one needs support — whether at home, in a hospital, skilled nursing facility, assisted living community, rehabilitation center, or hospice setting.
How quickly can care services start?
In many cases, services can begin within just a few hours of your initial consultation. Because we maintain a large, fully screened caregiver pool, we’re often able to match caregivers to clients the very same day — sometimes even within the hour if needed. Whether it’s a planned transition or a sudden emergency, our team is built to respond quickly so your loved one receives the care they need without unnecessary delays.
Care Services
What types of care do you provide?
We offer highly flexible, customized care plans that include personal care (bathing, dressing, mobility assistance), Alzheimer’s and dementia care, companionship, meal preparation, transportation, medication reminders, homemaker assistance, social engagement, respite care, and much more. Every plan is carefully tailored to meet your loved one’s unique health, safety, and lifestyle needs.
Can you provide care in hospitals or assisted living communities?
Yes. While many of our clients receive care at home, we also provide care wherever it’s needed — including hospitals, rehabilitation centers, skilled nursing facilities, assisted living communities, independent living communities, and hospice settings. We work closely with your facility’s staff to ensure seamless coordination.
Can services be customized or changed over time?
Absolutely. We understand that care needs often evolve. Our care managers regularly review each client’s plan, and we can adjust schedules, services, or caregiver assignments as needs change — whether short-term or long-term.
Caregivers
How are your caregivers selected?
Each caregiver undergoes a thorough multi-step screening process including national background checks, professional reference checks, license verification, skill assessment, and extensive interviews. We don’t just look at credentials — we focus on finding caregivers who demonstrate warmth, compassion, and professionalism to ensure every client is matched with someone who feels like family.
Are your caregivers trained?
Yes. All caregivers receive specialized training upon joining our team and ongoing continuing education. This includes training in dementia care, fall prevention, infection control, emergency procedures, communication, and providing care with dignity and respect.
Will my loved one have consistent caregivers?
Yes. We prioritize caregiver consistency so your loved one can build trust, familiarity, and peace of mind with their care team. Our goal is to assign caregivers who don’t just provide assistance — they become like extended family, offering compassionate, reliable care while building meaningful relationships over time. That’s part of The Golden Way.
Scheduling & Payment
How much does care cost?
The cost of care depends on your loved one’s specific needs, the type and level of care provided, and the number of hours scheduled. We offer completely personalized care plans during a free in-home consultation so you’ll have full transparency and confidence in your care plan and its cost.
Do you accept long-term care insurance?
Yes. We work with most major long-term care insurance providers and will help you with the claims process to maximize your benefits and ease the financial paperwork.
Do you offer temporary or respite care?
Yes. We offer short-term care options to give family caregivers a much-needed break. Whether you need help for a few hours, a few days, or several weeks, we can create a respite care plan that works for you.
Starting Care
How do I get started?
Simply contact us to schedule your free, no-obligation consultation. We’ll meet with you — either in your home, hospital, or care facility — to complete a full care assessment, discuss your needs, and develop a personalized care plan. In many cases, we can begin services the very same day to ensure your loved one receives the support they need without delay.
Compassionate Care Starts Here
Discover the Golden Way — Personalized care, trusted caregivers, and support you can rely on whenever you need it.